What is Tone of voice?
Tone of voice is the brand’s personality translated into words: vocabulary, sentence rhythm, use of humor, how the reader is addressed. It is what makes a caption feel like the brand even without the logo. Defining the tone in a few lines, with examples of what to say and what to avoid, is what keeps things consistent when more than one person writes, or when AI writes. The tone applies to captions, scripts, comment replies and DMs.