Inbox for social media comments and DMs

Comments and DM conversations from the connected accounts in one place, with AI comment moderation and the option to take over the conversation from the bot.

Keeping up with comments and DMs from several accounts on your phone is where the reply gets late and the customer slips away. Murify’s inbox gathers it all per brand: the posts’ comments, with automatic moderation, and the DM conversations, with the automation’s history. When a conversation needs a person, you take over, reply and hand it back to the bot.

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No credit card. Your first carousel in under 5 minutes.

How it works

Comments with moderation

Every comment on the posts shows up in the inbox. AI moderation, turned on per brand, flags what needs attention; hiding or replying stays your call, and nothing is deleted.

DMs with the bot visible

Each conversation shows what the automation already answered. Take over the conversation to reply by hand, with an AI reply suggestion, and hand it back to the bot when done.

The 24-hour window on screen

Instagram only accepts a reply up to 24 hours after the person’s last message. The inbox shows when the window closed, instead of letting the send fail.

Frequently asked questions

Does the inbox replace the Instagram app?

For comments and DMs from the connected accounts, yes: you read and reply through Murify. What the official API does not expose stays in the network’s app.

Can more than one person reply?

Yes. Every workspace member sees the same inbox, and a taken-over conversation shows it is with a person, so the bot does not reply over them.

Glossary terms

Start with the first carousel

One sentence becomes a script, a design with your brand and a caption, in the three formats. Create the account and see it up close, no credit card.